You may be capable of great things,
But life consists of small things.
- 365 Tao
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American Thanksgiving is tomorrow. Rather than telling you why it's important to say thanks, here's a story of what happens when thanks is overlooked...
Yesterday I spoke with a CEO of a huge company in the travel industry who put his whole Self on the line to give his leadership team a great bonus this year.
His company was thriving and growing like crazy before the pandemic and then in the last 18 months, it crashed, hard, and is now slowly rebuilding itself.
Here he was, with 1/4 of his team left, exhausted, tired, and he wanted to pay them A LOT to thank them for being by his side, through the shit and all.
He negotiated tooth and nail with the board to get the bonuses approved and he was overjoyed as he told each of his leaders about their bonus packages.
Then something terrible happened.
None of the leaders said thank you.
Not one.
Not one person said the small thing: thank you or expressed appreciation for the bonus they received.
And so as a coach I always want to know, what's going on? What's the real challenge here?
This brings up two things:
In a recent McKinsey study on the Great Attrition or the Great Attraction, employees stated that the top 2 reasons they seek to leave their companies is because they didn't feel VALUED by their companies and they didn't feel a sense of BELONGING at work.
Compensation and pay bonuses do matter, but people are actually in desperate need of gifts that address the Heart and Soul.
So if you're giving out bonuses and recognition to finish off 2021 - how can you ensure there's more Heart and Soul in the package you give to your staff?
Ask them what would really light them up. Get the feedback. Be creative. And try to give what THEY want, not what you think they want.
And second, if you're receiving thanks make sure you DISH back!
Be thankful. Watch what happens. And happy thanksgiving to everyone. xx
xx TraceyLiv
PS - Register for the last 2 Liv.Aligned classes on December 1 and December 13!!
PPS - Coach with me in 2022: Apply for your free Intro Call here.